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FAQ's

Welcome to Hope Flower Farm. We do so many things here at our farm in Waterford, VA. Here the HHC team grows flowers and motivates visitors and clients to Live Life With Flowers. the farm features all things necessary to style brand or editorial shoots; host inspired weddings or events in a flower-focused way; or teach about flowers with lessons created for professionals and beginners.The farm is open for tours, retail offerings of the farm's flowers, produce, and Holly’s product line of vases and floral supplies.

Here are some of our more frequently asked questions. If you have questions beyond those answered here, reach out to us with your inquiry

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  • What is our return Policy?
  • All sales are final. 

  • Can you ship flowers?
  • Not yet, but we are working on it. 

  • What forms of payment do you accept?
  • We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, Elo and PayPal.

  • How long does it take to get my shipment? 
  • The timing of your shipment will arrive depending on the shipping speed you select. After you purchase you will also be able to see your tracking code in your receipt. 

  • Do I have to pick up my order if I am local?
  • Currently, most of our store is available for pick up only. Select items are available for shipping. 

Where can I find my order number?
After you complete your purchase, we will send you an email receipt. At the top of your receipt under the Hope logo you will see your 4 digit order number. If you have any questions, please have this number ready and it will allow us to help you quicker.

Where can I find my tracking number?
After you purchase a shippable item, your receipt will come with a tracking number for your order.

Events

Can I rent the farm for any event?

Absolutely, please fill out our inquiry form.


Do you require a deposit?

We require a deposit and signed contract to secure your date.


How many people can my event have at the farm?

For private events our capacity is 100 guests.


Does the rental come with any equipment or furnishings?

No, your rental costs cover access to the property.


How do I get more information?

You can contact us at flowers@hollychappleflowers.com

Education

What is your return policy?

All sales are final


Do you provide only in person courses?

No, we also offer virtual experiences as well. Sign up for our newsletter to learn more!


Do I have to be a "florist" to take a course?

Absolutely not, we have education for beginners and professional designers.